tGem´s NorthBound Interface
Web services interface for easy operation management
Tilgin Solutions’ remote management platform seamlessly interfaces with your OSS/BSS and CRM systems via its powerful NorthBound Interface (NBI). tGem exposes its functionality through a programmatic interface, enabling a simplified provisioning and service activation procedure for your customers.
A typical example of NBI usage is to leverage Tilgin Solutions’ mass management capabilities towards your customer self-service web portal. There, a subscriber can use an online form to order new services and automatically get the corresponding provisioning information on her device without the operator’s intervention – enabling a completely automated service upgrade solution.
Service provisioning, or new provisioning, will be greatly facilitated by using the well-defined API of our TR-069 Auto Configuration Server.
The NorthBound Interface of tGem is of course not limited to the sole configuration of devices. Your teams and your systems can receive notifications of alarms and other events using JMX or SNMP traps, as well as emails. Never miss again the first signs of a problem in your deployment thanks to instant notifications to your existing monitoring systems!
None of your data is locked in tGem and you can easily export configurations and statistics from our system to a universal file format or interactively fetch the data using the Web services interface.
See below a list of some of our existing integrations with other OSS/BSS systems, including a number of home-grown ones using Java or C# technologies.
Existing integrations with other OSS/BSS
Since 2013, Tilgin Solutions is also a proud member of the TM Forum. TM Forum is a global, non-profit industry association focused on enabling service provider agility and innovation. As an established thought-leader in service creation, management and delivery, the Forum serves as a unifying force across industries, enabling more than 900 member companies to solve critical business issues through access to a wealth of knowledge, intellectual capital and standards.